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News Archive 2007200620052004200320022001 01.07.2001 Standards Institutes buy TOF-SIMS IV The TOF-SIMS IV is the preferred instrument for standards institutes. The order for a TOF-SIMS IV from PSB Corporation PTE Ltd, Singapore was the fifth from standards organisations in the world, including NIST-National Institute of Standards and Technology(USA), NPL-National Physical Laboratory (UK), SP-Swedish National Testing and Research Institute, and BAM-Bundesanstalt fur Materialforschung (Germany). This is because standards institutes require the most flexible equipment to be able to produce standards for any instrument function. The wide range of options and accessories, and measurable parameters of the TOF-SIMS IV are attractive to standards scientists. For other TOF-SIMS IV owners it is useful that operating and analytical standards are produced on the same instrument. 05.10.2001 Successful Start-up for ION-TOF USA Inc. The USA market, including both our existing customers and prospective ones, is very important to ION-TOF, and we realise that we must have a top class sales and after sales service based in America. Earlier this year our American subsidiary ION-TOF USA Inc was created, to provide a base for our Sales and Service organisation in the USA, and we have been working very hard to build our organisation. This has enabled us to provide the existing customers with a more direct and immediate service support, and to respond more quickly to sales enquiries. Our commitment to the USA market both for sales and service has a high priority, and we look forward to a permanent presence and growing business. We are fortunate that the reliability of our instruments and the competence of our customers make the service load quite light. We were lucky to employ Richard Holton as our Sales and Office Manager. Richard has a great deal of experience managing dealerships in the instrument market, successful selling and supporting a wide range of instrumentation, and he is not a stranger to TOF-SIMS. This combination of technical and commercial knowledge will provide the type of management required by our USA customers. Richard welcomes your enquiries regarding ION-TOF products. His enthusiasm is catching and we are sure you will find him a useful and very helpful person to meet. We wish him every success in his new job. See the Contact page for address details. The office in Chestnut Ridge is the base for our After Sales Service Department, our Office Administrator and a large stock of spare parts. The stock of spare parts in the USA means we can offer overnight delivery to our users. Our Service Engineers have received full training at our factory in Muenster, Germany, and provide rapid and efficient maintenance of ION-TOF instruments. We are pleased to say that our USA customers are very happy with our new service organisation.